My business skills are aging like fine wine and pungent cheese and I love it

My business skills are aging like fine wine and pungent cheese and I love it

The skills from having developed entire departments for other businesses and the years of experience should be shared and valued.

I have been noticing that my body, perspective and lifestyle have been changing over the last couple of years. I’m approaching 38 and it’s scarier to me than any other age so far. When my son turned 15 in November I began to feel old. This isn’t the feign the feeling to get sympathy thing, this is the ‘I could be halfway through my life and I’m already complaining about the weather based on the feeling in my knees’ kind of feeling.

The thing is my mind feels the youthful vibrancy of my twenties – the sense of shock when I go to a gig and I’m the oldest person there when I still expect to be the youngest person in the room surprises me everytime. My mischievous nature and childish sense of humour don’t scream ‘middle aged mum’ and yet somehow I feel old and I noticed last year that this was the energy I was putting into my business.

I find myself fascinated with new tech, software and lifestyle fashions but I don’t always feel like I can really enjoy them. There’s a part of me that feels that I’m heading towards a societal limitation and there is no odder time to feel this than when building your own business.

I have spent decades in senior customer service roles with project management, admin and solution driven targets my holy grail. For years I have wanted to share those hard earned, well honed skills with others but when it came down to it I felt that someone with more outward youthful vibrancy, someone powerhousing through the small business world would somehow look at me and say, hey, if you were that good why did it take you so long to start? 

So I didn’t start, not for a long time. I first thought about building this business in 2010. Can you believe that?

It took me 8 years to get out of my own way long enough to just start!

And it took another 1.5 to realise I was hiding my skill set under a bushel and limiting myself to a particular kind of work. I named this ‘niching down’ like the gurus said but what I felt was dull, restricted, inauthentic and undervalued.

I have tried over the past year or two, to build a business using that standardised cookie cutter approach and I had some real success. It absolutely can work really well but my clients always used far more than my advertised ‘VA servcies’ I didn’t pay THAT need enough attention and I focused heavily on admin support.

But, if being on the coal front of customer service taught me one thing, it’s never to assume that we are all the same. It was about time I worked that strategy into my own business and treated myself as my own client. To give a better service (one that I was much happier in myself) I needed to become my own client and use my tools to move that needle forward.

If you’ve been following me for a while then you’ll know that I am now focused on your business strategy and support needs and so have pivoted from basic VA work.

I took a 6 month hiatus and did a full 12 month no sell challenge to really pull back the curtain and get some clarity and focus. It was eye opening and here is what I found:

I want to offer it all.

I don’t want to limit my clients to only learning, growing and investing in one small part of my skill set. I want to share the whole freaking package with you. The last 22 years in the workforce, the last decade in customer service senior management. All these years of aging, learning, and developing these skills have given me this wonderful tapestry of experience within the business world and in building relationships. 

The question then was how would this work. If you were to want to work with me then what could I offer on top of those VA services? What would be worth the money to you and satisfying and self sustaining for me?

The answer is a business support strategy service, designed to take you from your area of concern and frustration to planning, strategy, service, implementation and ultimately growth. This incorporates my; 

  1. Customer service, journey focused approach to business
  2. Project management experience
  3. Quality Improvement and service development skills
  4. Relationship building techniques
  5. Solution focused problem solving abilities
  6. Systems, procedures and implementation skills
  7. High touch quality support for you and your unique needs
  8. Quality VA support service
  9. A lifetime of ridiculous productivity hacks
  10. My unique sense of humour, complimentary personality and multiplier style.

If you’re interested in finding out more of what this could mean for you then check out my services clicking the big purple button below!

Catch you later, Amy x

My business skills are aging like fine wine and pungent cheese and I love it

What does it look like?

A lot of why we end up feeling disconnected and discontented is because we are aspiring to mould ourselves into a shape we simply don’t fit. We are trying to be either, or.

Mostly though, my belief is that we are always a little of everything and that to get the most out of our time and energy we should embrace this, especially in business.

We are both chaotic and quiet. We all crave a little structure and we all crave a little freedom, they are not mutually exclusive and can work together well. Being a mixed up melting pot of desires and needs and thought is utterly normal and more than OK.

If you asked anyone who knew me professionally they would tell you how incredibly organised I am. I am a list maker, a process builder and a strategy implementer. What they don’t see is the creative process, the madness, the wildness, the art of it all. They wouldn’t have seen it because I was trying to hide it.

I spent much of my life pushing down the creative in me because I thought I couldn’t possibly want order and chaos at the same time. It wasn’t normal to be both these things. You were either a free spirit or a stick in the mud. Either/or, see?

I believed that I couldn’t possibly be this way, that I was wrong somehow and that by being both these things at different times or indeed all the time it would cause a rift in time and space that would see me swallowed whole if I didn’t reign myself in (I think I watch too many supernatural apocalyptic dramas that thinly veil the ‘be who you are meant to be or bad shit will happen’ morality).

Then I started my business and I started working with incredible people who, for whatever reason, were holding themselves back from excelling in their chosen field in exactly the same way as I was in my own life.

Making themselves small because they thought they could only be one thing at a time and to continue with being over dramatic, it broke my heart.

So often we can see with a clearer perspective when looking at someone elses problems and sometimes it’s super easy to see the solution too, oh how unbalanced is self-perception.

So what do we do about this conundrum? How do we even begin to approach the habits of our lifetimes?

We get honest about who we are and we get clear. We can and often are a little of all things. We must ask ourselves, if we took away the trappings of societal norms and other people expectations, what does productivity and success look like to you?

Ask yourself:

  1. What should flexibility in your life/business look like to you?
  2. What makes you feel inspired and driven, how often is that a part of your schedule?
  3. What about your current situation drains you and limits your energy?
  4. What tools do you use that actually work for you?
  5. Why have you been preparing your schedule in this way?

It’s not exhaustive of course and it brings up other questions. It begins to challenge the stereotypes that you’ve created about yourself, how you work, how you learn and importantly, how you grow.

I challenge you to pick one of those questions and dive a bit deeper, let me know what you come up with.

If your current situation isn’t working for you, maybe it’s because you’re going against the tide instead of with it so, if that’s true what could you achieve if you leaned into your personality and worked with it?

I’d love to work with you on finding your version of awesome, on building a success that mirrors your deepest desires and not the norm. If you would like to find out about the mentor package (just £65 a month) the click the button below.

Catch you later, Amy x